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Post by straitfromjapan on Jan 28, 2004 13:34:39 GMT -5
Hi, I just want to say that after a thorough review of this site and other links stemming from here, that this is absolutely shocking. We sell on eBay under "straitfromjapan" and because of buyrite is one of the reasons we went into import gaming. If you look at the bottom of our eBay listings, we take a little jab at buyrite. Weve had this little joke on there since May of '03 when we started. You know whats funny? Buyrites eBay ID has PURCHASED from us -lol. After 2 weeks and no email correspondence, they did actually pay for the items. But back to my point, Buyrites problem isnt unlike many other outfits Ive worked for. I worked for a reputable import game store in Northern California. We launched a website and it just does not get the attention it needs. They were by no means in the realm of Buyrite but I think I have the root of the problem figured out with these places. It comes down to trying to run a retail outfit and an online outfit with the same staff. It doesnt work. Most times I was told that the bricks and mortar store "put the food on the table". The website was more of a curious adventure and when orders started coming in it was more of a novelty. My understanding though is that Buyrite does most business on the web, so I dont know why they wouldnt have a better staff and 800 service line integrated with there admin web area. Another problem. Stock. Most of these sites think they have access to an item so they want it on the site to draw in traffic. Now I deal with rare items from Japan every day. Some items Ive seen 1 or maybe 2 in 7 months. What these shops do is post it on the site and even if it is long gone, it is a hassle to keep up with changing stock. You would have to employ someone to constantly keep inventory updated. I see Buyrite has random loose Genesis games that are 10 years old. What are the chances they have actual stock of these items, or somebody saw it come through the door and just popped it on the site? What I find the most scary about these sites is that apparantly nobody governs them or holds them responsible for actions or inactions. If they charge my card and im 500 miles away, its not like I can go in and start demanding things. Emails can be deleted, phone calls can be ignored. You may get your money back, but only after a 3 month long process of reversing a charge. If the shop actually has tracking for the item, and it could be a handful of beans they shipped, you are fighting an uphill battle. My advice to anybody on ordering through any "mom and pop" site is to use Paypal. You have 30 days to file a very easy case to reclaim money back. It holds the seller responsible for providing tracking or else you get refunded. You can file a case in a day if you are suspicious. Call it peace of mind. Anyway, that is just a small sample of what I know, having worked directly in this business. Hope it helps open some eyes.
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Post by queenpilates on May 16, 2004 21:43:59 GMT -5
Hi, I just want to say that after a thorough review of this site and other links stemming from here, that this is absolutely shocking. We sell on eBay under "straitfromjapan" and because of buyrite is one of the reasons we went into import gaming. If you look at the bottom of our eBay listings, we take a little jab at buyrite. Weve had this little joke on there since May of '03 when we started. You know whats funny? Buyrites eBay ID has PURCHASED from us -lol. After 2 weeks and no email correspondence, they did actually pay for the items. But back to my point, Buyrites problem isnt unlike many other outfits Ive worked for. I worked for a reputable import game store in Northern California. We launched a website and it just does not get the attention it needs. They were by no means in the realm of Buyrite but I think I have the root of the problem figured out with these places. It comes down to trying to run a retail outfit and an online outfit with the same staff. It doesnt work. Most times I was told that the bricks and mortar store "put the food on the table". The website was more of a curious adventure and when orders started coming in it was more of a novelty. My understanding though is that Buyrite does most business on the web, so I dont know why they wouldnt have a better staff and 800 service line integrated with there admin web area. Another problem. Stock. Most of these sites think they have access to an item so they want it on the site to draw in traffic. Now I deal with rare items from Japan every day. Some items Ive seen 1 or maybe 2 in 7 months. What these shops do is post it on the site and even if it is long gone, it is a hassle to keep up with changing stock. You would have to employ someone to constantly keep inventory updated. I see Buyrite has random loose Genesis games that are 10 years old. What are the chances they have actual stock of these items, or somebody saw it come through the door and just popped it on the site? What I find the most scary about these sites is that apparantly nobody governs them or holds them responsible for actions or inactions. If they charge my card and im 500 miles away, its not like I can go in and start demanding things. Emails can be deleted, phone calls can be ignored. You may get your money back, but only after a 3 month long process of reversing a charge. If the shop actually has tracking for the item, and it could be a handful of beans they shipped, you are fighting an uphill battle. My advice to anybody on ordering through any "mom and pop" site is to use Paypal. You have 30 days to file a very easy case to reclaim money back. It holds the seller responsible for providing tracking or else you get refunded. You can file a case in a day if you are suspicious. Call it peace of mind. Anyway, that is just a small sample of what I know, having worked directly in this business. Hope it helps open some eyes. Last year I bought Blue Seed for Saturn from you guys great game in great condition thanks a ton I love it |
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Post by Bluevoodu on Feb 14, 2005 0:12:09 GMT -5
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